Terms of Service

These terms are an agreement between you and Pointed Designs LLC ("Cosplayed", "we"). By creating an account or using the Cosplayed iOS app you agree to them. If you don't agree, don't use the app. Contact: support@cosplayedapp.com.

1. What Cosplayed is

Cosplayed is a convention calendar and a peer-to-peer marketplace where cosplayers list, find, and commission costumes, props, wigs, and related items. We provide listings and messaging. Sales are between buyers and sellers: Cosplayed is not a party to the sale and does not process, hold, guarantee, or refund payment between users, provide shipping, or resolve disputes about a sale. How you pay, ship, or hand an item over is agreed between you and the other person, in the app's chat or elsewhere.

2. Accounts

You must provide accurate information, keep your credentials secure, and be at least 13 to use the app; to buy or sell you must be old enough to form a binding contract or have a parent or guardian's permission. One person per account. Creating additional accounts to get more free listings, or to get around a suspension, is not allowed. You are responsible for activity under your account. You can delete your account in the app at any time (see the Privacy Policy for what deletion removes and retains).

3. Content rules (zero tolerance)

You agree not to post content or engage in conduct that includes: harassment, hate, or threats; sexually explicit content; scams or fraud (including taking payment and not delivering, or paying with a reversed or fraudulent payment); counterfeit, stolen, recalled, or otherwise prohibited items; listings that misrepresent the item; spam; or anything illegal. We may remove content, delist listings (without refunding the listing fee), and suspend or permanently disable accounts at our discretion, with or without notice. Report abusive content or users with the in-app report buttons; blocked users cannot message you. Ratings you leave after a sale or a completed commission must be about that sale or commission.

4. Buying

Prices are set by sellers. You may message a seller or make an offer; an accepted offer records an agreed price in your chat and is not a payment, a contract of sale formed by Cosplayed, or a reservation of the item. You pay the seller directly — by whatever method the two of you agree on — and the seller ships or hands the item over to you. Cosplayed never sees, holds, or guarantees that payment and cannot refund it. Protect yourself: prefer meeting at a convention for an in-person handoff, or use a payment method that offers its own buyer protection; keep payment and handoff details in the chat (the pinned-info feature exists for exactly that) so there is a record; and never send money to anyone who asks you to move the conversation off the app first. Report scams and abusive users with the in-app report buttons — we act on accounts, not on payments.

5. Selling

Listing fee. Your first three listings are free, whatever kind they are (a commission listing is free with all its slots). A free listing is used when the listing goes live and isn't returned if you later delist, sell or delete it. After that, publishing a ready-to-ship listing costs a one-time fee based on the asking price, shown to you before you pay (from $1 for items under $20, rising in steps to a maximum of $100). The fee is charged by card or Apple Pay through our payment processor, Stripe, and it is the only money Cosplayed collects from you. Listing fees are non-refundable once the listing is live, including if you delist the item, sell it elsewhere, or change your mind; an unpaid draft is discarded after about an hour without charge. A listing stays up until you mark it sold or delist it; a sold listing cannot be relisted — post it again if it comes back, and the fee applies again. You must accurately describe items, honor the price you agree in chat, and deliver what you sold. You collect payment from the buyer yourself and are responsible for taxes on your sales.

6. Commissions

Anyone can offer commissions. Commission listings let makers take custom work: a buyer sends a request, the maker quotes a price, finish date and scope, and accepting the quote reserves one of the listing's slots and fixes the agreed scope and price. Payment for commissions is arranged between the parties, like every other sale on Cosplayed — Cosplayed does not take, hold or refund deposits or payments. If you agree a deposit or milestone payments, record them in the chat and use a payment method with buyer protection.

Listing fee. After your free listings, publishing a commission listing costs a one-time fee for each slot it offers, based on its starting ("From") price and shown to you before you pay. The listing-fee terms in section 5 otherwise apply, and the fee is not refunded when a commission is cancelled or a slot goes unused.

Progress and completion. The maker marks a commission started and then complete. Either party may cancel before it is complete, which releases the slot; anything already paid between you is yours to settle. Completion is final, the slot stays used, and both parties can then rate each other for 14 days.

Portfolio. Makers may add photos of past work to a commission portfolio on their public profile. Portfolio photos must show work you made yourself. Makers must honestly represent their skills, timelines, and revision terms.

7. Shipping and risk

Shipping, or an in-person handoff at a convention, is arranged between buyer and seller. Cosplayed does not provide labels, rates, tracking, or insurance, and risk of loss passes according to what you agree between you. The seller is responsible for packing items adequately and for any tracking they promise; the buyer is responsible for the address they give. Sellers may tag a listing with the conventions they are bringing it to — that is a statement of intent, not a guarantee the item will be there.

8. Convention listings

Convention information is community-submitted and moderated. We don't guarantee accuracy of dates, venues, or details — always confirm with the convention itself.

9. Platform license and your content

You keep ownership of the content you post. You grant us a worldwide, non-exclusive, royalty-free license to host, display, and distribute it as needed to operate the service. Don't post content you don't have rights to. Your profile — including your commission portfolio — is public and visible to other users. Character costumes and fan works are posted at your own responsibility with respect to third-party rights.

10. Disclaimers and liability

The service is provided "as is". To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, and our total liability for any claim relating to the service is limited to the greater of $100 or the listing fees you paid us in the twelve months before the claim. We are not liable for the conduct of buyers, sellers, or makers, for any payment made between users, or for any item that is not delivered, not as described, or lost or damaged in transit; the moderation and reporting tools described above are the extent of our involvement.

11. Changes and termination

We may update these terms; material changes will be announced in the app, and continued use after a change is acceptance. We may suspend or terminate accounts that violate these terms. Sections that by their nature should survive termination (listing fees paid, licenses for completed transactions, disclaimers, liability limits) survive.

12. Governing law

These terms are governed by the laws of the State of Florida, USA, excluding its conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Florida, and you consent to their jurisdiction.